We use privacy-friendly analytics to understand how the site is used and to improve it. This includes anonymised usage events and session recordings (with all typed text masked). You can decline without losing any features.

Help Center

Answers to common questions, plus a contact form when you need a human. We typically reply within two business days.

Frequently asked questions

How do daily exams work?expand_more

A fresh A1 or A2 mock exam is generated every day. As a free user, you can start one exam per day; if you finish a section, your progress is saved and you can come back any time to complete the rest.

What's the difference between Free and Pro?expand_more

Free gives you one exam per day with basic scoring and feedback. Pro removes the daily limit (within reason), unlocks per-question explanations, history-aware writing/speaking feedback, and a corrected version of every essay you submit.

How is my writing graded?expand_more

We use the official Goethe A1/A2 rubrics. Each essay is sent to an LLM that evaluates Task Fulfilment and Communicative Appropriateness against the bullet points you were asked to address. Off-topic answers score zero by design — the grader checks relevance before anything else.

How is my speaking graded?expand_more

Your audio is transcribed and the transcript is graded part-by-part using the same rubric an examiner would apply. Pronunciation is scored separately. You can re-read the transcript on the results page.

Where is my data stored?expand_more

On Supabase, in the EU region. Your exam answers, scores, and any audio uploaded for speaking are linked to your account. See the Privacy Policy for full details, and you can delete your account (and all associated data) from your profile page at any time.

I think a question or answer key is wrong — what do I do?expand_more

Please use the contact form below, choose 'Bug' as the subject, and include the exam date and section. We review reports weekly and patch the answer keys.

How do refunds work?expand_more

If you bought a credit pack and didn't use any of it, email us within 14 days and we'll refund you in full. Used credits are non-refundable.

Why can't I start a new exam today?expand_more

Free users get one exam per calendar day, and only if no exam is in progress. Finish or abandon the in-progress exam, or come back tomorrow. Pro plans and credit packs remove this limit.

Still need help? Contact us

Or email contact@getgermanready.com directly.