Help Center
Answers to common questions, plus a contact form when you need a human. We typically reply within two business days.
Frequently asked questions
How do the daily exams work?
A fresh A1, A2 or B1 mock exam is generated every day. For free, you can take 1 mock exam and 5 practice sections in total (across all levels) as a taster; if you finish part of an exam, your progress is saved and you can come back any time to complete the rest.
What's free and what costs money?
The Leben in Deutschland test and learning are free for everyone, forever. The language exams (A1–B1) include a free taster — 1 mock exam, 5 practice sections and 2 Speech Coach sessions in total — with the full AI feedback included. After that, unlock a level for a one-time €4.99 for unlimited exams, sections and Speech Coach on that level. There's no subscription.
How is my writing graded?
We use the official Goethe A1/A2 rubrics. Each essay is sent to an LLM that evaluates Task Fulfilment and Communicative Appropriateness against the bullet points you were asked to address. Off-topic answers score zero by design — the grader checks relevance before anything else.
How is my speaking graded?
Your audio is transcribed and the transcript is graded part-by-part using the same rubric an examiner would apply. Pronunciation is scored separately. You can re-read the transcript on the results page.
Where is my data stored?
On Supabase, in the EU region. Your exam answers, scores, and any audio uploaded for speaking are linked to your account. See the Privacy Policy for full details, and you can delete your account (and all associated data) from your profile page at any time.
I think a question or answer key is wrong — what do I do?
Please use the contact form below, choose 'Bug' as the subject, and include the exam date and section. We review reports weekly and patch the answer keys.
How do refunds work?
If you unlocked a level and haven't used it, email us within 14 days and we'll refund you in full.
Why can't I start a new exam?
The free taster covers 1 mock exam and 5 practice sections in total, and you can only have one exam in progress at a time. Finish or abandon the in-progress exam, or unlock the level for €4.99 to get unlimited exams and sections with no limits.
Still need help? Contact us
Or email contact@getgermanready.com directly.